Placing an order with us is simple! Just follow these steps:

• Browse our Products/Services: Visit our website and browse through the available products or services. You can filter by categories, price range, or specific features to find exactly what you're looking for.
• Select Your Item(s): Once you've found the product(s) or service(s) you want to purchase, click on the item for more details. Select the quantity and any relevant options (size, color, etc.), then click Add to Cart.
• Review Your Cart: After adding items to your cart, click on the shopping cart icon at the top right of the page. Review your items, make sure everything is correct, and make any necessary changes.
• Proceed to Checkout: When you're ready, click on Proceed to Checkout. Here, you will enter your shipping address and payment information.
• Choose a Payment Method: We accept various payment options, including credit cards (Visa, MasterCard, etc.), and PayPal. Select your preferred method and follow the on-screen instructions.
• Confirm Your Order: Review your order summary one last time. If everything looks good, click Confirm Order to finalize your purchase.
• Order Confirmation: After completing your order, you will receive an order confirmation email with your order details and tracking information once your items are shipped.

If you have any issues during the ordering process, please don’t hesitate to contact our support team at [s3elegance.biz@gmail.com].

We use bust size as our primary guide for determining fit because sizing can vary significantly between different dress styles. Unlike standard dress sizes, which can be inconsistent, bust measurements provide a more accurate way to assess fit, ensuring that the garment fits comfortably and looks flattering. Since dresses are cut differently and may have varying amounts of stretch or structure, focusing on the bust helps us offer a better and more consistent fit across all styles.

For customized collection - we always provide details about the margins for each dress. You can pick the ready to wear size and get it altered as long as the dress accommodates.

We offer limited alterations for bust and waist fittings to help ensure a better fit, available for an additional cost. These adjustments can help tailor the garment more closely to your body shape. For other types of alterations, such as length or style changes, we recommend visiting a professional tailor.

Order delivery times vary depending on your location and the product. Standard shipping typically takes 3-4 business days, while expedited shipping options are available for faster delivery.

We accept various payment methods, including credit cards (Visa, MasterCard, etc.), and PayPal.

Once your order has been shipped, you will receive a tracking number via email. You can track your order using the tracking link provided or by visiting our order tracking page.

You can reach out to us via email

s3elegance.biz@gmail.com

We also offer live chat on our website for quick assistance during business hours.

We are currently not accepting returns!! If you have any product damage issues please reach out to s3elegance.biz@gmail.com and we are happy to help!!

If you need to change or cancel your order, please contact us as soon as possible. Orders can only be modified or canceled before they are shipped.

Currently we only ship through USA!!